NAHCON suspends Hajj seat allocation to private tour operators

The National Hajj Commission of Nigeria, NAHCON, has suspended the allocations of Hajj seats to some tour operators to ensure transparency, fairness, and accountability in the conduct of the 2024 Hajj operation.

The Assistant Director, Public Operation, Fatima Sanda Usara, said in a release that on Sunday, 10th December 2023, NAHCON informed the public that the Federal Government of Nigeria has facilitated the obtainment of an additional allocation of 30 slots for the private tour operators (PTO) sector from the previous 10 slots allocated by the Kingdom of Saudi Arabia.

She explained that it was done in collaboration with the Ministry of Hajj and Umrah, but thereafter, parameters were set to choose the best on a scale of 40 highest scores, adding that the Commission released the list of successful PTOs on the said Sunday with an assurance to oversee the formation of amicable alliances with the remaining 70.

However, a new development has forced the Commission to take the decisive decision to suspend further activities related to allocating Hajj seats to the PTOs for the next 48 hours.”

“This decision comes in light of recent accusations levelled by some PTOs unable to meet the required pass mark. The Commission is fully aware that there may be dissenting voices which have expectedly begun to manifest,” Fatima Sanda Usara said.

She noted that in view of this development, the NAHCON helmsman, Malam Jalal Ahmad Arabi, announced to the PTOs that members with legitimate grievances pertaining to the qualification of any tour operator are encouraged to present well-documented facts and figures supporting their claims as the Commission is dedicated to ensuring a fair and impartial investigation into these allegations.

Usara explained that upon receipt of the grievances, an extensive investigation will be carried out by an independent body. If the accusations are substantiated and found to be true, the necessary actions will be taken to rectify the situation.

The spokesperson said, however, it has been emphasized that if the allegations are frivolous, NAHCON warns that there will be consequences for those found to be making baseless claims.

“The 48 hours suspension of activities is a temporary measure aimed at ensuring the sanctity of the process. NAHCON remains committed to facilitating a fair and transparent pilgrimage experience for all Nigerian Muslims.

“Indeed, the National Hajj Commission of Nigeria is the governmental body responsible for coordinating the annual Hajj and Umrah pilgrimage for Nigerian Muslims. Established to ensure a seamless and organized pilgrimage experience, NAHCON is committed to upholding transparency, fairness, and accountability in its operations”, she assured.

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